Here at Newton & Co, we believe that estate agency needs changing.
We believe that the importance of customer service has been forgotten, and that the industry needs a fresh approach when it comes to looking after the people that matter the most.
That’s why we are aiming to do things differently. We’ve thrown away the rulebook and built our proposition on things that matter most to our customers:
Honesty: A lot of people don’t trust Estate Agents, and we can understand why. For too long this industry has been focused on lining its pockets rather than looking after its customers. We’re here to change that, and being honest with our customers will always be a priority, whatever the cost.
Value: Good prices don’t always mean good value, and we want to step away from the price wars that are stripping away estate agency service levels. We can’t always guarantee we’ll be the cheapest, but we can promise we’ll be the best value.
Courtesy: Returning calls, arriving on time and keeping promises. It sometimes feels like common courtesy has disappeared from the world of property, and we are enthusiastic about seeing it return. If we make a promise we will stick to it, nothing fancy; just old-fashioned decency.
It doesn’t sound like too much to ask, and we’re determined to deliver it.
Newton & Co was founded by Sam Newton, a passionate Estate Agent with over 20 years’ experience in the housing market. Sam has worked with several successful agencies over his career, but decided to launch Newton & Co after spotting the opportunity to make a real difference to the local market.
Sam could see that the industry had become disconnected from its customer base, and he set himself the challenge of building a company that could turn things around.
Get in Touch
We like building relationships, so if you’re in the area pop into our office to meet the team and find out more about how we do things. If you’d like to send us a message, just fill in the form on our contact us page.
Otherwise, we’re always free for a chat on 01204 329975